Citadel Blog

THE BOTTOM LINE: WITH “TEAM CITADEL” YOUR CUSTOMER SERVICE EXPERIENCE will leave you feeling calm, cool, and COMPLIANT!

Posted by Donna Cooper on Jun 7, 2016 5:19:08 PM

Great customer service is about the genuinely good things that we make happen during your service experience!

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Topics: Customer Service

THE BOTTOM LINE: The Gramm Leach Bliley Act (GLB) and what your business needs to have in place regarding “end of life” of consumer information!

Posted by Donna Cooper on May 26, 2016 4:30:04 PM

Protecting the privacy of consumer information held by "financial institutions" is at the heart of the financial privacy provisions of the Gramm-Leach-Bliley Financial Modernization Act of 1999.

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Topics: Shredding, Recycling, Records Storage

The Bottom Line: What Public and Private companies need to know about The Sarbanes Oxley Act of 2002

Posted by Donna Cooper on May 12, 2016 6:13:55 PM

Does Sarbanes Oxley affect your business?

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Topics: Shredding, Records Storage

THE BOTTOM LINE! TOP 5 REASONS YOU’LL BE ON YOUR GAME MANAGING YOUR BUSINESS RECORDS THIS YEAR

Posted by Donna Cooper on May 6, 2016 5:40:09 PM

The sheer speed in which we generate paper documents today boggles the mind. Storing massive amounts of documents is worthless if you can’t access what you need quicklyMind_Boggled_Employee.jpg, accurately, and in a reliable, efficient and compliant manner.

It is cost prohibitive to attempt to store and manage your own records in this day and age. The internal costs associated with re-thinking your homegrown system is often money out the window.                                                                                                                                                                    

In order to meet today’s standard for compliant records management your organization needs an easy-to-use, comprehensive solution, The Citadel Solution!

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Topics: Records Storage

Together with our valued clients “Team Citadel” IS PROUD TO ANNOUNCE WE HAVE SAVED OVER 50 MILLION TREES!

Posted by Donna Cooper & Frank Angileri on Feb 9, 2016 9:00:00 AM

This dog is “dog gone” happy there is a tree when he needs one!

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Topics: Shredding, Recycling

Celebrate Halloween with a 4th Quarter Shredding "Clean Out"

Posted by Frank Angileri on Oct 26, 2015 4:55:27 PM

I don’t need to explain why basements can be creepy, but when you are using the basement for storing old records, there are a few scarier things to worry about. The 4th quarter is finally here, so it is time to clean out and purge confidential documents at your business. Here are a few things to consider when shredding your documents out of storage.

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Topics: Shredding, Records Storage

Getting Compliant with Today’s Privacy Laws

Posted by Frank Angileri on Oct 19, 2015 5:15:11 PM

Privacy laws are a major worry for many companies, especially when dealing with customer information. Companies are required to perform their “due diligence” when handling and disposing of confidential information. Does the question ever come to mind of what exactly “due diligence” is?

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Topics: Shredding

Document Imaging

Posted by Frank Angileri on Sep 28, 2015 4:40:42 PM

Records retention can be a tricky concept, the government policies and industry laws can make it difficult to understand. With technology growing so rapidly in the workplace, it is no wonder that information is being stored and shared electronically. What happens with all of those documents in retention that still need to be kept and shared on multiple platforms in a secure way?

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SHRED-ALL POLICY – A must have for HIPAA compliance!

Posted by Frank Angileri on Sep 4, 2015 9:00:00 AM

Did you know Citadel creates and implements SHRED-ALL POLICIES for organizations every day?
Yes, let Citadel eliminate your HIPAA Headache with a Free SHRED-ALL POLICY compliance assessment!
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Topics: Shredding

Electronics Recycling

Posted by Frank Angileri on Aug 27, 2015 5:09:29 PM

Electronics have become a part of our everyday lives. We wake up in the morning to our cell phones ringing, utilize computers and laptops throughout the day at work, and end the day at work using tablets and other media devices. With technology growing so rapidly and having to constantly upgrade our hardware and technology, we are generating a great deal of electronic waste. Electronics contain hazardous materials which can be harmful to human health and to the environment. Whether electronics are no longer working or outdated, they must go through a recycling process that prevents the material ending up in a landfill.

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Topics: Recycling